SCANSOURCE CUSTOM CONFIGURATION CENTER FOCUSES ON QUALITY, SCALABILITY
GREENVILLE, SC - August 04, 2008 - ScanSource, Inc., (Nasdaq: SCSC), a leading international value-added distributor of specialty technology products, has enhanced its integration and configuration capabilities through its new Custom Configuration Center, located in the company’s 600,000-square-foot ISO 9001:2000 certified Southaven, MS distribution center.
ScanSource has seen a significant increase in customer demand for the configuration of a larger number of solutions with increasing complexity, in addition to the need for enhanced throughput capability. To that end, ScanSource expanded its configuration capabilities by nearly doubling its production area and configuration space. Building on the hardware and software integration and configuration services ScanSource has been offering its customers for more than eight years, the Custom Configuration Center affords resellers the opportunity to better scale their businesses and take advantage of opportunities that heretofore they may not have had the resources to manage.
Through the Center, resellers can rely on ScanSource to deliver a superior level of quality backed by the utmost attention to detail. Solutions are monitored and inspected before leaving the Center, ensuring all components of the solution are included and in working order. Quality processes at the Center include:
• A stringent documentation process, ensuring consistency across multiple orders of the same configuration
• A comprehensive first article process, allowing the reseller customer to review and approve a complete solution before general production begins
• An Electro Static Discharge (ESD) Control environment, in which configurations are performed on electrically grounded benches preventing both integration and latency ESD issues
• A rigorous quality audit, verifying order requirements are met before shipping
“Our Custom Configuration Center was created to help our resellers manage the peaks and valleys in their business, as well as offload some of the back-end production that they often don’t have the time or manpower to manage,” said Paul Constantine, vice president of solutions and services. “Our quality processes and our highly trained staff ensure we can deliver customized solutions in the most efficient manner possible, ensuring our resellers can focus on their core services.”
ScanSource has a dedicated staff with an average of more than 12 years working in integration and configuration services. Their in-depth training and multiple certifications ensure resellers they are working with a committed team of professionals, providing peace of mind and a quality end result.
“We knew we could expand our value by teaming up with ScanSource, as they could use their core competencies to help us with integration and fulfillment, and we could use our core competencies in sales and customer service to meet and exceed our customers’ needs,” said Dino Farfante, president and chief operating officer of American Barcode and RFID.
The Custom Configuration Center’s fulfillment and integration services include: hardware integration and diagnostics, BIOS/Firmware upgrade and system setting configuration, software integration and configuration, hardware/software burn-in, full functionality testing, custom labeling/asset tagging, custom unit reporting, and custom packaging among others.
For more information about the Custom Configuration Center, please call 800.944.2432. And for more information on ScanSource, Inc., please visit
www.scansourceinc.com.
About ScanSource, Inc.
ScanSource, Inc. {NASDAQ:SCSC} is a leading international distributor of specialty technology products. The Company markets specialty technologies through four sales units: ScanSource POS and Barcoding [automatic identification and data capture (AIDC) and point-of-sale (POS) products]; Catalyst Telecom (Avaya communications products); ScanSource Communications (video conferencing, telephony and communications products); and ScanSource Security (electronic security products).
ScanSource, Inc. serves the North America, Latin America and Europe markets. Founded in 1992, the company ranks #901 on the Fortune 1000. For more information, call the toll-free sales telephone number at 800.944.2432 or visit
www.scansourceinc.com.