8x8 Series Solutions
X Series offers plans that you can mix and match to address your diverse needs in an extremely cost-efficient manner.
2X
Integrated Communications
X2 provides your employees with:
- One click from chat to voice to video meetings
- Company-wide team messaging
- HD video conferencing with screen sharing
- Integration with CRM and business applications
4X
Smarter Global Engagement
X4 includes X2 capabilities plus:
- Unlimited global calling for UC across 47 countries
- Supervisor and service quality analytics
- Streamline call handling with Switchboard Pro
6X
Speed to Resolution
X6 includes X4 capabilities plus:
- 4,000 minutes per concurrent agent*
- Voice-focused contact center
- One-click, subject-matter expert access
- Customizable wallboards/dashboards
8X
Customer Experience Transformation
X8 includes X6 capabilities plus:
- Integrate voice, email, web chat, and social
- Advanced speech and interaction analytics
- Predictive outbound campaigns
- Quality, collaborative performance management